COVID-19: Keeping safe while self isolating

For up to date information about the virus, including self isolation, social distancing for vulnerable people, staying at home, travel, and advice for business and services please go to

Living in a dangerous situation?

Help is still available!

People and families living with domestic abuse may feel more unsafe than usual while being in lockdown with their perpetrator. It is important to know that help is still available.

  • Visit Basildon Hospital: Two staff from Essex Domestic Abuse Partnership Project are on site from 9am – 5pm, Monday to Friday and A&E is still open. They also support survivors of psychological abuse.


A partnership of domestic abuse services providing a response in Essex

  • Call the 24 hour COMPASS helpline on 0330 333 7 444
  • Email
  • Visit the website to refer yourself or someone you are working with.


Help is still available for people who have experienced sexual violence/abuse

  • call Synergy Essex on 0300 003 7777, email or visit the website to refer yourself or someone you work with

Raise a safeguarding concern if the victim/survivor has care and support needs.

  • Call Thurrock First 01375 511 000,
  • or email:

If you can visit a pharmacy/chemist you can let the pharmacist know that you need help.

Silent Options

The Stay Silent Solution: use this if you are scared of being over heard if you call 999.

  • Call 999, the operator will ask which service is required,
  • if no response is heard you will be forwarded to another system.
  • Press 55 on the phone and the call will be transferred to the Police. Click here to find out more.

If you cannot leave home to go to the shops or chemist, online support can be found at the following websites:

For more advice visit Women’s Aid website by clicking here

Professionals: advice for responding to domestic abuse during telephone and video calls. For more information go to

If you or someone else is in immediate danger dial 999.