COVID-19: Keeping safe while self isolating

COVID-19 is an illness that can affect your lungs and airways. It’s caused by a virus called coronavirus that was first identified in Wuhan City, China in December 2019.

For up to date information about the virus, including self isolation, social distancing for vulnerable people, staying at home, travel, and advice for business and services please go to

Some people who are self-isolating may be vulnerable to scams because they do not have any local family or friends to help them to get food, prescriptions or other essential items. This means that they may be vulnerable to people who offer help but only to take advantage.

Tips to keep safe:

  • Use trusted community groups.
  • Use supermarket delivery options
  • Ask your pharmacy/chemist if they have a delivery option.
  • Try to call on neighbours or people you know.
  • If you’re not sure who is at the door, you don’t have to open it.
  • Ask the person to leave details and then talk to someone you trust before you make a decision.

In Thurrock, ORSETT STORES – 01375 891242 has started home deliveries. No need to book, simply call on the day. For more information read the Orsett Stores leaflet by clicking this link: Thurrock Orsett Store Leaflet

For health and social care enquiries you can contact Thurrock First on 01375 511000.

Living in a dangerous situation?

Survivors of domestic abuse may feel very unsafe having to self-isolate with their perpetrator. Help is still available:

  • Visit Basildon Hospital: Two staff from Essex Domestic Abuse Partnership Project are on site from 9am – 5pm, Monday to Friday and A&E is still open.
    • They also support survivors of psychological abuse
  • Call the 24 hour helpline on COMPASS 0330 333 7 444
  • Raise a safeguarding concern if the survivor has care and support needs, call Thurrock First 01375 511 000

Silent Options

For more advice visit Women’s Aid website by clicking here

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