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Concerns and Enquiries

Two females smiling, different generationsConcerns

Anyone can raise a concern by calling 01375 511 000 or sending an email to Thurrock.First@thurrock.gov.uk

Professionals should raise their concern by completing the SETSAF

SETSAF v2 Jan24 – accessible word version

SETSAF v2 Jan24 – accessible screen reader version

Easy Read SETSAF

This document provides information on Understanding what constitutes a safeguarding concern and how to support effective outcomes


Section 42 of the Care Act 2014 states that a local authority must make enquiries or ensure others do so, if it reasonably suspects that an adult who has care and support needs is being abused or neglected and they are unable to protect themselves against the abuse or neglect because of those needs.

An enquiry is carried out by the Adult Safeguarding Team in the local authority, or the local authority can ask another agency such as the Mental Health Trust to carry out the enquiry on their behalf.

Adult at risk

An adult at risk meets the following criteria:

(a) has needs for care and support (whether or not the authority is meeting any of those needs),

(b) is experiencing, or is at risk of, abuse or neglect, and

(c) as a result of those needs is unable to protect himself or herself against the abuse or neglect or the risk of it.


Worried about an adult? 01375 511000

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